Independent hearing specialists in Hampshire and Berkshire

Start hearing better today.

Expert hearing care in a calm, independent setting with honest advice, personalised solutions, and no pressure.

5-star Google rated local clinic
30+ Ear wax patients weekly
2 Clinics with free parking
Premium Care Hearing clinician smiling in clinic

Your local specialists

Trusted hearing care for families across Basingstoke and Thatcham.

Premium Care Hearing provides relaxed, patient-focused audiology with clear results, practical recommendations, and compassionate support every step of the way.

  • Professional ear wax removal using safe, gentle microsuction.
  • Advanced hearing tests with clear, easy-to-understand results.
  • Latest digital hearing aids tailored to your lifestyle and needs.
  • Support for tinnitus, hearing loss, hearing protection, and home visits.

Our specialised services

Complete hearing healthcare under one roof.

From quick wax removal to complete hearing aid support, every appointment is shaped around comfort, clarity, and better everyday communication.

Audiologist carrying out ear wax removal

Ear Wax Removal

Safe microsuction and ear syringing from experienced audiologists with 5-star reviews.

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Patient having a hearing test

Hearing Tests

Comprehensive assessments using modern audiology equipment and clear explanations.

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Modern hearing aid technology consultation

Hearing Aids

Discreet, rechargeable, Bluetooth-enabled devices fitted around your needs and lifestyle.

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Custom hearing protection moulds

Hearing Protection

Custom-fit protection for swimming, music, shooting, motorsports, and construction.

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Exceptional local care

Everyone deserves better hearing healthcare.

We combine clinical experience, modern technology, and warm, personal service for patients across the Basingstoke and Thatcham community.

10+ Hearing tests every week
30+ Ear wax patients every week
5-star Rated by local patients

Why choose us

The clarity you need to make confident decisions.

Independent hearing care means your appointment starts with your needs, not a product target.

A

Ability

Hearing is complicated, and it is our area of expertise. We test, explain, and guide.

S

Specialise

We uncover what is affecting your hearing pathway, from wax and tinnitus to hearing loss.

O

Offer

You receive treatment options specific to your condition, budget, lifestyle, and goals.

H

Hearing Aids

We fit, program, troubleshoot, maintain, and support devices from leading brands.

D

Decision

We give you clear information so you can choose the best next step without pressure.

P

Protection

We help protect one of your most valuable assets with custom moulds and prevention advice.

Testimonials

What our clients are saying.

★★★★★
Quick and easy to book with a comprehensive health check. A seamless and professional visit from start to finish. Mr Livingston Sengolraj was professional, empathetic and knowledgeable. Excellent visit and I would recommend to anyone with any hearing concerns.
Kerry Moffat
★★★★★
After struggling to get an urgent appointment for ear wax removal for a few days, I stumbled upon this place on Google and I am so glad I did. I managed to find an appointment on the same day and it was all very efficiently done online. When I arrived, I had a fantastic experience overall. Livingston was very thorough and professional and kept me informed throughout the procedure and it was pain free. I would highly recommend this place and will definitely go back there for future treatment.
R A
★★★★★
Independent business, not part of any chain. Excellent help and advice for anyone worried about their hearing. Very thorough with lots of options. Good follow up, back up and very supportive. Definitely go over and above to help customers. Would recommend.
Karen
★★★★★
Livingston at Premium Care Hearing was extremely helpful in helping me decide on which hearing aids to choose. There was a wide choice and I was able to try the hearing aids before deciding. Livingston was informative, friendly and welcoming. I would certainly recommend them and am very happy with my purchase.
Catherine Bolt
★★★★★
My GP advised me to have micro suction carried out. I found Livingston on Google and I'm really impressed with the service. Livingston is very professional and knowledgeable and as I've never had this procedure before I found him to be very gentle throughout the procedure, he even took the time to explain what he was doing and why. Wouldn't hesitate to go back again if required.
Mike Ranson
★★★★★
I was very nervous about this appointment but Livingston was wonderful. I took my husband with me and used the app on my phone to transcribe the conversations because my hearing is so poor. He explained in detail what the tests were for and how they would help determine the cause of my hearing problem. He explained the results to me and probable causes. Turns out hearing aids will not help my condition and a cochlear implant is my way forward, so don't be afraid that you will be edged into something which is not right for you, he's a very honest and trustworthy man. He's also an excellent clinician and I have no hesitation in recommending him to others.
Carol Betts
★★★★★
Mr Livingston Sengolraj is great at his job, and also with people. I took my very nervous teenager for treatment. Mr Sengolraj was very patient and explained the process and allowed for extra time if needed. But thankfully, it took no time at all.
C Clark
★★★★★
Went to Premium Care for ear wax removal. They were fab, very informative and carried out a painless micro suction on my ears leaving able to hear properly once again. Would highly recommend.
Paul Wiles
★★★★★
After a recent GP visit revealed that my ears were blocked, I turned to Google to find a local clinic for an appointment and ear wax extraction. I came across Premium Care Hearing and decided to book in. During my appointment, I found Livingstone to be polite, informative, and incredibly patient. He explained every step of the process, which really put me at ease. The clinic itself was clean, welcoming, and ran on time, which made the whole experience even more pleasant. If you're looking for a professional and personalised experience, I would highly recommend Premium Care Hearing.
Bethan Hopkins
★★★★★
My first time at Premium Care Hearing. I would highly recommend them to anyone. 5 star service. You have a customer for life. Thank you so, so much Livingston you're simply brilliant.
Julie Bessant, Basingstoke
★★★★★
Excellent, professional service. I managed to get an appointment on the day. I was explained the process in detail and shown a video before and after to show the wax had been removed. A suction machine was used, although a bit noisy it didn't hurt. I had a pressure problem in one ear, so a test was done to both ears, then I was shown a graph with the pressure readings on which I took photos of and was then able to show to my doctor. Thoroughly recommend this service.
Lisa Bunyan
★★★★★
Found this place online to get my ear wax removed, easy to book and easy to park. As it turned out I didn't have any ear wax, I needed hearing aids which came as a complete shock but Livingston explained everything to me on that day and then on other appointments after. He put me at ease and was friendly and very professional. I would recommend Premium Care Hearing to any one who needs ear wax removal, hearing test and then hearing aids.
Steve Barker

Local partnerships

A Trusted Partner for Local Businesses.

Proud to partner with local businesses, offering dependable hearing care built on trust, transparency, and shared values.

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